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TCG Bridge Australia

Refund policy

Last updated: 11 November 2026

This draft policy describes how returns, cancellations and refunds are handled. It does not limit rights under the Australian Consumer Law.

1.Australian Consumer Law

Nothing in this policy excludes, restricts or modifies any consumer guarantee or other right that cannot lawfully be excluded under the Australian Consumer Law.

2.Change-of-mind returns

Contact us before returning an item so we can confirm the applicable process. Change-of-mind returns are subject to the store's return terms and do not replace your statutory rights.

3.Sealed collectable products

If you request a change-of-mind return, sealed products should remain factory-sealed and unopened. This does not affect your rights if a product has a problem covered by consumer law.

4.Faulty, damaged or incorrect items

Contact us promptly with your order number and photos if an item is faulty, damaged or not as described. We will assess the issue and provide any remedy required by law.

5.Refunds and return postage

We will explain any applicable return postage and refund arrangements when we respond to your request. Your statutory rights continue to apply.

6.Contact us

TCG Bridge Australia

Email: info@tcgbridgeaustralia.com